I made it to The Brasserie, on Bellevue Rd, Wandsworth Common, last Friday night. It was the first week of opening so we guessed that there might be a few problems, but unfortunately the experience was below par.
You can read the full review here.
Things they did right:
1. Offered 50% off the food because it was the first week and to allow for teething troubles.
2. Showed a can do attitude when quizzed at the end - they desperately want to succeed.
3. Did a very good red mullet, creme brulee and sorbet (fortunately not all on the same plate).
Here's a photo interlude:
Things they did wrong:
1. Didn't take our coats upon arrival, despite there being a cloakroom
2. Not offer us a drink upon arrival and then take 20 minutes before our order was taken
3. Not clearing away the dirty tables.
4. Serve up a truly horrendous starter (read about it here).
5. Service, service, service. It was terrible throughout the night. If you have waiters floating around aimlessly, with tables waiting, there is something wrong. Either they don't know what they are supposed to do or they are just lazy, in which case sack em.
6. A minor rant - those green paper towels in the loos, making it feel like the conveniences at Victoria Station. Surely white paper towels is not too much to ask?
Another photo interlude:
I want this place to be a success and will be returning soon - Chez Bruce deserves some competition, but The Brasserie has to do better if it is to get repeat business.